1.1. Clear Current Consulting ("CCC", "we", "us", or "our") is committed to protecting your personal privacy.
1.2. Our Guarantee: We operate strictly as an independent, fee-for-service consulting business. We will never sell, rent, trade, share, or monetize your personal information, contact details, utility bills, or uploaded quotes with third-party solar installers, equipment manufacturers, lead-generation networks, or marketing brokers. Your data is used exclusively to deliver your independent technical review.
We only collect personal information that is reasonably necessary to perform our energy auditing and advisory services. This includes:
Contact Information: Name, email address, phone number, and physical property address (for local solar irradiance and shading modeling).
Energy & Technical Data: Third-party solar and battery quotes, electricity utility bills, and smart-meter interval data (PDF or CSV files) uploaded via our website or email intake.
Payment Details: Payment for our Residential Review or Commercial Audit is processed via a secure third-party payment gateway (Stripe). CCC does not store or record full credit card details on our servers.
Technical Website Data: IP addresses, browser types, and usage data gathered automatically via cookies and web analytics to improve site functionality.
Your information is collected and processed solely for the following purposes:
To perform desktop engineering analysis, shading assessments, warranty checks, and financial payback modeling.
To communicate directly with you regarding your audit status, deliverables, or follow-up advisory questions.
To issue tax invoices and process secure payments.
To maintain internal client relationship records within our secure CRM system (HubSpot).
4.1. We store and process data using enterprise-grade, secure cloud software providers. Your data may interact with:
Google Workspace: Encrypted cloud storage for audit documentation and client files.
HubSpot CRM: Secure database for client communications and quote upload records.
OpenSolar / Engineering Tools: Solar layout modeling software (property address and solar array configurations only).
Stripe: PCI-DSS compliant payment processing engine.
4.2. All third-party software providers utilized by CCC comply with modern encryption and security standards.
5.1. We take reasonable physical, electronic, and managerial precautions to safeguard your personal data against loss, misuse, unauthorized access, or disclosure.
5.2. We retain client audit files and interval data for a period required to fulfill tax and professional indemnity insurance compliance requirements, after which records are securely archived or deleted.
6.1. Our website (www.clearcurrentconsulting.com.au) uses cookies and tracking technologies (such as Google Analytics and HubSpot tracking pixels) to analyze traffic and optimize client experience.
6.2. You can disable cookies in your web browser settings at any time, though some features of the website (such as quote upload forms) may require active session memory to function correctly.
Under the Australian Privacy Principles (APPs), you have the right to request access to any personal information we hold about you or to request that inaccurate information be corrected. You may make a request by contacting us in writing using the details below.
If you have any questions regarding this Privacy Policy or wish to lodge a privacy inquiry, please contact:
Contact: Axel Hoelzle
Entity: Axel Hoelzle trading as Clear Current Consulting (ABN: 72 915 021 935 )
Location: North Narrabeen, NSW 2101, Australia
Website: www.clearcurrentconsulting.com.au
Last Updated: July 2026
Jurisdiction: Commonwealth of Australia (Privacy Act 1988 & Australian Privacy Principles)