1. Introduction & Acceptance of Terms

1.1. These Terms of Service and Conditions ("Terms") govern the provision of independent energy consulting, solar and battery quote reviews, and financial/technical feasibility audits provided by Axel Hoelzle trading as Clear Current Consulting ("CCC", "we", "us", or "our").

1.2. By engaging our services, uploading documents to our website (www.clearcurrentconsulting.com.au), paying an invoice, or accepting a written quote, you ("the Client") agree to be bound by these Terms.

2. Independence & Scope of Services

2.1. Strict Independence: CCC operates purely as an independent, fee-for-service consulting business. We do not sell solar hardware, install equipment, or accept commissions, referral fees, or kickbacks from any equipment manufacturer, installer, or third-party retailer.

2.2. Scope of Consulting: Services provided consist of desktop technical reviews, warranty verifications, shading analyses, and financial payback modeling based on information supplied by the Client and third-party quotes.

2.3. Exclusions: CCC does not perform physical roof structural engineering inspections, physical switchboard audits, or licensed electrical installation work unless explicitly agreed upon under a separate, expanded written agreement.

3. Client Responsibilities & Data Accuracy

3.1. The Client must provide complete, true, and accurate information, including third-party installer quotes, electricity utility bills, smart-meter interval data, and site specifications.

3.2. CCC relies on the accuracy of documentation provided by the Client and third-party sales representatives. CCC accepts no liability for errors or omissions in audit deliverables resulting from inaccurate, misleading, or concealed information provided by third parties or the Client.

4. Nature of Advice & Financial Disclaimers

4.1. Estimations & Modeling: All solar PV generation forecasts, battery storage yields, demand charge reductions, and financial payback calculations (including ROI/IRR) are theoretical estimates generated using specialized engineering software (e.g., OpenSolar, interval data modeling tools).

4.2. Variable External Factors: Actual solar production and financial savings will vary based on real-world factors beyond CCC’s control, including but not limited to:

• Unforeseen micro-climatic weather patterns and solar irradiance variations.

• Changes to retail electricity tariffs, feed-in tariffs, or network distribution charges.

• Household or commercial energy consumption behavioral changes.

• Installation quality, wiring losses, or hardware performance degradation by third-party installers.

4.3. Audit reports provided by CCC do not constitute guaranteed financial returns, formal accounting advice, or structural building engineering certifications.

5. Fees, Payment, & Cancellation

5.1. Payment Terms: Fees for fixed-price products ($200 Residential Review, $500 Commercial Review) are payable upfront upon quote submission via our secure payment portal (Stripe) or within 7 days of invoice issuance.

5.2. Work Commencement: Work on your report will commence once full payment and all required intake documentation (quotes/utility bills) are received.

5.3. Refunds & Cancellations:

• If you cancel a request before CCC has commenced technical modeling, a full refund will be issued minus an administrative processing fee of $25.

• Once technical analysis or report generation has commenced, fees are non-refundable due to the labor and software processing costs incurred.

6. Intellectual Property & Report Usage

6.1. All technical templates, modeling tools, report formats, content, and visual assets remain the exclusive intellectual property of Clear Current Consulting.

6.2. Upon full payment, the Client is granted a non-exclusive, non-transferable license to use the final Audit Report solely for their personal or internal business decision-making purposes.

6.3. The Client may not resell, republish, or commercially distribute CCC’s audit reports or materials to third parties without prior written consent.

7. Limitation of Liability & Consumer Law

7.1. Australian Consumer Law (ACL): Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing contained in these Terms excludes, restricts, or modifies any legal rights or remedies you may have under the Competition and Consumer Act 2010 (Cth).

7.2. Liability Cap: To the maximum extent permitted by Australian law, CCC’s total cumulative liability to the Client for any loss, damage, or claim arising out of or in connection with our services—whether in contract, tort (including negligence), or statutory breach—shall be limited to the total fees paid by the Client to CCC for the specific service rendered.

7.3. Indirect Loss: CCC shall not be liable for any indirect, incidental, consequential, or special damages, including lost profits, unearned feed-in tariff revenue, or third-party installer contract disputes.

8. Third-Party Installers & Hardware Warranty

8.1. CCC provides evaluation and advisory opinions on third-party installer quotes only. We do not endorse, guarantee, or warrant the workmanship, financial solvency, or customer service of any solar installation company reviewed.

8.2. Any contract for supply and installation entered into by the Client following a CCC review is strictly between the Client and the chosen solar installer. CCC is not a party to that contract and bears no responsibility for hardware defects, warranty claims, or installation delays.

9. Privacy & Data Handling

9.1. CCC respects your personal privacy. Personal details, utility bills, and quotes submitted via our portal will be stored securely (utilizing Google Workspace and HubSpot CRM) solely for the purpose of delivering our advisory services and maintaining client records.

9.2. We will never sell, rent, or trade your personal information or contact details to third-party solar installers, marketing brokers, or lead-generation networks.

10. Severability & Governing Law

10.1. Governing Law: These Terms are governed by and construed in accordance with the laws of New South Wales (NSW), Australia[cite: 2, 3]. Both parties submit to the exclusive jurisdiction of the courts of NSW.

10.2. Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of law, such invalidity will not affect the remainder of the terms, which will continue in full force and effect.

Last Updated: July 2026

Entity: Axel Hoelzle trading as Clear Current Consulting (ABN:72 915 021 935 )

Jurisdiction: New South Wales, Australia